AI triage for your support, sales, billing and legal inbox
If you are support@, sales@, billing@ and legal@ before lunch, AI Mail MCP lets your AI assistant read all of those mailboxes as one inbox, sort what needs a reply, and draft each answer from the address the mail came to.
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One inbox, a mailbox for each hat
Each role keeps its own address. list_messages reads every mailbox the token can see as one inbox, and reply answers from the mailbox the message arrived at, so a billing question gets a billing reply.
What the triage looks like
triage_inbox sorts recent mail into buckets from signals stored when it arrived, with no model call and no cost:
- needs_reply, most urgent first, leaving out threads you already answered;
- waiting_on_them, threads where your message went unanswered;
- fyi, newsletters, receipts_bills, notifications and verification;
- quarantined, flagged as a prompt injection, with the preview withheld;
- unscored_or_uncertain, with the reason and a best guess.
Each message sits in exactly one bucket. A bill that needs a reply is in needs_reply, not receipts_bills.
Bills, labels and rules
list_bills reads vendor, amount, due date and invoice number out of bill mail by markup and patterns, with totals by currency. It reports a pay link's facts but never pays anything. define_label lets you describe a label in a sentence, and create_rule applies labels, archives, forwards to verified addresses or saves a draft reply. A rule is previewed before it is created and never sends.
Try it
Connect AI Mail to your assistant (https://aimailmcp.com/mcp), then ask it to send a few test emails to your sandbox address and paste:
Triage my inbox: what needs a reply and what can wait?
The interactive demo shows a full inbox without signing up.
Frequently asked questions
How does AI Mail decide what needs a reply?
Each inbound message is scored when it arrives for category, whether it needs a reply, urgency and whether the sender is automated. triage_inbox sorts by those stored signals, so it needs no model call and costs nothing.
Does the assistant answer my email for me?
It can draft replies and, if you give its token permission to send, send them from the right mailbox. Rules never send on their own: they label, archive, forward to verified addresses or save a draft.
Can it pay my bills?
No. list_bills reads the vendor, amount, due date and a pay link from bill mail, with facts about the link. It never pays, and mark_bill only records that you paid or ignored one.
How many mailboxes can it read at once?
Every mailbox the token can see, as one inbox. A token can also be limited to chosen mailboxes.
More guides
- An email MCP server for AI agents
- Prompt-injection-safe email for AI agents
- Let an AI agent receive verification codes and magic links
- Give your AI agent its own email address
- An email connector for Claude
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